Q: What is SSR's edge against the competition?
A: Our head carpenter has worked with wood professionally for over 25 years on larger residential housing projects. Coupling his unique expertise with the fact that he's been a San Diego local and avid surfer for over half a century, it's no wonder our customer satisfaction is highest in the game. Our rackz aren't made cheap and flimsy like Amazon where they will break down in under a year. They are made to last and maintain their incredible aesthetic design for years. In this sense, they truly are the best deals on the market.
Q: Why are vertical freestanding rackz better than horizontal?
A: First, our vertical rackz don't require any drilling. This means you can move them around as needed to fit your space (most are less than 50 lbs). In other words you can clean up the mess without creating a bigger one. Second, vertical rackz save 60% more space in your garage. All of our rackz are under 5ft in length allowing you to save and make the most of your room. Vertical is the way to go!
Q: Are SSR rackz water proof?
A: Although SSR seals each rack with a water resistant semi gloss, this is a product made out of 100% real wood which is NOT water proof. Our recommendation is to keep your rack inside, after all we designed them to have a tasteful appeal. However, if you do opt to keep it outside, we suggest putting it under an awning where it will be protected from the elements. If you live in an area that gets excessive rain, we strongly advise leaving it indoors.
Q: Why isn't checkout working for me?
A: Currently SSR is only shipping its vertical freestanding rackz to the Southern California region. Everyday Rackz on the other hand can be shipped anywhere in the USA. Feel free to email us at firstname.lastname@example.org if you have any further questions.
Q: How long will it take me to receive my freestanding rack?
A: Vertical freestanding rackz are built to order and take about a week to build. Once built, they will be shipped within 2-5 days business days. Total time from checkout to your doorstep is an estimated 2 weeks (this is approximate and can be slightly shorter or longer based on the complexity of your order, location and current volume). Please see our "SHIPPING POLICY" link at the bottom of the page for more details.
Q: Do you offer any discounts?
A: Yes. Most of our discounts are automatically applied, clearly indicated in the price of the product. We already offer the lowest price as it is, but we want to make the deal even better. Continue to check back as discounts are subject to change. Additionally, scroll to the bottom of the screen and add your email to the box under the heading "WANT DISCOUNTS" to receive a welcome code for 10% off your order of Everyday Rackz. Once added a confirmation email will be sent with the code!
Q: I want to see one of your rackz in person, where do I go for that?
A: Currently SSR is looking for its new permanent location. If you want to take a look at our custom pieces beforehand, sign up for our newsletter and we will send you our upcoming events including farmers markets, festivals and surf competitions.